Refund & Return Policy of TECHTOPIS

1. Returns

  • Eligibility: You may return items within 2 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
  • Non-Returnable Items: The items cannot be returned is anything you bought from us but cut their tag.
  • Return Process: To initiate a return, please contact us at techtopis@gmail.com for a return authorization. Include your order number and the reason for the return. Once authorized, you will receive instructions on how to return the item.

2. Exchanges

  • Eligibility: Exchanges are available for items of equal or lesser value. If you wish to exchange an item, please contact us within [number] days of receipt.
  • Exchange Process: To initiate an exchange, contact us at techtopis@gmail.com. Include your order number and the item you wish to exchange. We will provide instructions on how to return the original item and arrange for the new item to be sent.

3. Refunds

  • Processing Time: Refunds will be processed to the original payment method. Please allow 3 business days for the refund to appear in your account.
  • Shipping Fees: Shipping costs are non-refundable, except in cases where TECHTOPIS has made an error with your order.
  • Partial Refunds: Refunds may be partial if items are returned used, damaged, or missing parts.

4. Shipping Costs for Returns

  • Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. In such cases, TECHTOPIS will cover the return shipping costs.

5. Damaged or Defective Items

  • Notification: If you receive a damaged or defective item, please contact us within 2 days of receipt. We will provide instructions for returning the item and arrange for a replacement or refund.

6. Contact Us

  • Customer Service: For any questions or concerns regarding returns, exchanges, or refunds, please contact us at:

Email: techtopis@gmail.com

Phone number:  +1 (386) 397-2992

Address: 218 N W Stephen Foster Dr, White Springs, Florida, United States 

7. Changes to Policy

  • Policy Updates: TECHTOPIS reserves the right to modify or update this Refund & Return Policy at any time. Changes will be effective immediately upon posting on our website.

Last Revised: 21-08-2024